Privacy Policy

Last updated: February 2024

1. Introduction

CARRENT DRIVES ("we", "our", or "us") operates a self-drive car rental service. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and rental services. By using our services, you consent to the practices described in this policy.

2. Information We Collect

We collect information that you provide directly to us when renting a vehicle:

  • Personal Information: Name, email address, phone number, date of birth, driver's license number and details, address
  • Booking Information: Pick-up and drop-off dates, locations, vehicle preferences, payment details
  • Identification Documents: Copy of driver's license and other required documents for self-drive rental verification
  • Usage Data: IP address, browser type, device information, pages visited on our website

3. How We Use Your Information

We use the information we collect to:

  • Process and manage your self-drive car rental reservations
  • Verify your identity and driving eligibility
  • Process payments and send booking confirmations
  • Communicate with you about your rental, including reminders and support
  • Improve our website, services, and customer experience
  • Comply with legal obligations and prevent fraud
  • Send promotional offers (with your consent)

4. Information Sharing

We do not sell your personal information. We may share your information with: (a) service providers who assist in our operations (payment processors, insurance partners); (b) law enforcement when required by law; (c) insurance companies in case of incidents during your rental. All third parties are required to protect your information in accordance with applicable laws.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data, secure payment processing, and restricted access to personal information.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict certain processing
  • Data portability
  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@carrentdrives.com.

7. Cookies

Our website uses cookies and similar technologies to enhance your experience, remember your preferences, and analyze site traffic. You can control cookie settings through your browser. Disabling cookies may affect certain features of our website.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

CARRENT DRIVES
Email: privacy@carrentdrives.com
Phone: +1 (555) 123-4567
Address: 1234 Drive Lane, Mobility City, MC 98765